Quality in Befriending (QiB Excellence) Award


1st June 2017

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QIB excellence 2017

D&G Befriending Project is delighted to have achieved the highest possible award for Befriending = QiB Excellence.

Quality in Befriending (QiB)

The Quality in Befriending (QiB) Award is the only award in the UK which is specifically tailored for befriending services.  It is appropriate to services of all kinds, from children and young people to older adults, and one to one face to face befriending to telephone or group befriending.

The QiB Award is valued by referrers, befrienders, commissioners and funders. Services have several months to complete the process and can be supported throughout by their named QiB assessor.

The process is undertaken entirely online with no site visits until reaccreditation of the award after three years.

Assessment outcomes:

The possible outcomes for each assessment are:

1. Achieved ‘Quality in Befriending Excellence’ (awarded for a duration of three years)-i.e. they have achieved Excellent Practice throughout all nine Practice Areas.

2. Achieved ‘Quality in Befriending Award’ (awarded for a duration of three years)-i.e. all nine Practice areas have been achieved as Good Practice, but not all as Excellent Practice.

Practice Areas:

Practice area 1. Referrals, assessments and waiting lists. This relates to the Vital Skills training course ‘Managing Waiting Lists and Endings’.
Practice area 2. Befriender recruitment, assessment, and selection. This relates to the Vital Skills training course ‘Recruitment and Selection’.
Practice area 3. Befriender training. This relates to the Vital Skills training course ‘Training for Trainers’.
Practice area 4: Matching. This relates to the Vital Skills training course ‘Matching’.
Practice area 5: Reviews and ongoing support for befriendees and befrienders. This relates to the Vital Skills training course ‘Support and Supervision’.
Practice area 6: Endings. This relates to the Vital Skills training course ‘Managing Waiting Lists and Endings.
Practice area 7: Risk management. This relates to the Vital Skills training course ‘Risk Management’.
Practice area 8: Service resources. This relates to the Vital Skills training course ‘Service Development’.
Practice area 9: Monitoring and evaluation, and implementing change. This relates to the Vital Skills training course ‘Monitoring and Evaluation’.
Further information on Befriending Networks and QiB awards can be found below.

“Achieving QiB demonstrates that a project has the management expertise, processes and resources to deliver a consistently high quality service.  Both client and volunteers can expect to be fully prepared and supported throughout their befriending    experience. ” 

External Verifier

 

“Achieving QiB is no mean feat. It means that a project has systematically investigated its own practice in order to compile its application. It means that the project has internal procedures in place and in practice to ensure that its work provides the best experience for everyone involved in the relationships it initiates. And it means that the project has been able to to produce evidence of all of this for assessors and verifiers to clearly see that standards of good practice have been met.” 

External Verifier

 

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